Shipping Policy

Thank you for shopping with NXRA. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding public holidays.

• You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times

Estimated delivery times:

• United Kingdom: 3–7 business days

• United States: 5–7 business days

• Canada: 5–7 business days

• Europe: 5–7 business days

• Australia & New Zealand: 7–10 business days

• Other International Locations: 7–10 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or courier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Free shipping may be available on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor the status of your delivery.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer.

Contact Us

If you have any questions about shipping or your order, please contact us through our Contact Us page. We are happy to assist you.